AI Receptionist for Healthcare Clinics

Turn Patient Messages into Confirmed Appointments

Stop losing patients to unanswered calls and after-hours messages. Docly handles inquiries, books appointments, syncs your calendar, and cuts no-shows by 78%.

No credit card required
Set up in minutes
Works with your existing tools
10:25
5G
Docly AIOnline
Hi, I'd like to book an appointment.
10:24 AM✓✓
Sure! ✨ Here are the available slots with Dr. Sharma:
Your appointment is confirmed for Tue, Nov 5 at 2:00 PM.
10:25 AM
Tue, Nov 5Calendar Synced
  • 9:00 AMFollow-upR. Patel
  • 11:30 AMConsultationM. Chen
  • 2:00 PMNew patientvia WhatsAppNew
  • 4:00 PMCheck-upA. Lopez
Bookings from
WhatsApp
Instagram
Website
78%↗
Fewer No-Shows
24/7 AI ReceptionistAnswers instantly, day or night
Calendar SyncGoogle, Outlook & Apple
Automated RemindersReduce no-shows by 78%
Multi-Channel BookingWhatsApp, Instagram & Web
Works with the tools your clinic already uses
  • WhatsApp Business
  • Instagram DM
  • Google Calendar
  • Google Meet
  • Zoom
  • Your Website
Interactive Demonstration

See How Docly Works in Real-Time

Experience how Docly autonomously converses with patients on WhatsApp, verifies clinic availability, confirms appointments, and updates doctor calendars.

78%
fewer no-shows with automated reminders
24/7
instant replies, even when the clinic is closed
< 5 min
to set up and go live
1
inbox for WhatsApp, Instagram & web
Powerful Capabilities

Everything Your Clinic Needs to Grow

Engineered specifically for outpatient clinics, dental centers, dermatologists, and private practices who value exceptional patient care.

Omnichannel WhatsApp & IG AI

Patients interact naturally on WhatsApp, Instagram DM, and your website. Docly answers inquiries, suggests matching doctor slots, and confirms bookings instantly.

  • 24/7 instant replies even when clinic is closed
  • Handles multilingual patient queries gracefully

Smart Conflict-Free Scheduling

Two-way sync with Google Calendar. Respects custom clinic hours, practitioner lunch breaks, buffer times between patients, and holiday schedules without double bookings.

  • Multi-doctor availability & room allocation
  • Automatic timezone conversion for telehealth

Automated Reminders & Zero No-Shows

Dispatches automated WhatsApp & SMS reminders at 24 hours and 2 hours before the visit. Patients can confirm or self-reschedule with a single tap.

  • 1-click patient self-rescheduling link
  • Dynamic waitlist re-filling for cancelled slots

Telehealth Video Integration

Instantly auto-generates secure Google Meet or Zoom consultation links. Links are delivered to both practitioner and patient calendar invitations.

  • Zero manual link creation or copying
  • In-browser waiting room support

Unified Inbox & Human Handoff

Every conversation across WhatsApp, Instagram, and web arrives in one centralized clinic inbox. Receptionists can take over any AI conversation seamlessly with 1-click.

  • Internal doctor notes & communication history
  • Role-based access for doctors & front desk staff
Rapid Onboarding

Up and Running in 3 Simple Steps

No complex IT engineering required. Connect your existing tools in minutes.

  1. Step 01

    Connect Your Practice

    Link your WhatsApp Business phone number and Google Calendar with one-click authorization.

  2. Step 02

    Set Services & Rules

    Define your consultation fees, working hours, practitioner buffers, and custom clinic FAQs.

  3. Step 03

    Autonomous 24/7 Growth

    Docly greets every patient, answers questions, reserves slots, and updates your schedule while you treat patients.

Measurable Transformation

The High Cost of Traditional Scheduling

See how upgrading to Docly modernizes your practice operations.

Traditional Clinic Operations

Manual & Fragile

  • Calls and WhatsApp messages go unanswered after 5:00 PM
  • 20% to 30% patient no-show rates drain practice revenue
  • Front desk spends 15+ hours/week manually dialling confirmation calls
  • Frequent double bookings and messy calendar overlaps
With Docly Platform

Autonomous & Reliable

  • 24/7 instant booking on WhatsApp, Instagram, and web
  • No-show rate plummets to under 5% with automated WhatsApp reminders
  • Front desk staff freed to focus 100% on high-touch patient care in-clinic
  • Real-time Google Calendar conflict detection
Practitioner Stories

Loved by Doctors & Practice Managers

Discover why healthcare practices rely on Docly every single day.

Our no-show rate fell from 22% to under 4% in our very first month. The automated WhatsApp reminders with 1-click confirmation are simply brilliant.
MTDr. Marcus ThorneOrthopedic Surgeon, Metro Health
The unified inbox lets my reception team monitor every WhatsApp and Instagram chat without logging into multiple phones. The human takeover feature works flawlessly.
SLSarah Lin, RNPractice Director, Apex Wellness
Got Questions?

Frequently Asked Questions

Everything you need to know about setting up Docly for your clinic.

Still curious? Talk to us
How long does it take to set up Docly?

Most clinics complete onboarding in under 5 minutes. Simply authenticate your WhatsApp Business account and Google Calendar, enter your working hours and services, and your AI assistant is live.

Do patients need to install any new app?

No! That is the core advantage of Docly. Patients book through their existing native WhatsApp, Instagram, or any standard web browser without downloading another app or registering an account.

Is patient health information (PHI) protected and HIPAA-ready?

Yes. All data is encrypted with 256-bit AES at rest and TLS 1.3 in transit. We sign Business Associate Agreements (BAAs) with eligible healthcare organizations.

What happens if a patient asks an unusual medical question?

Docly is strictly trained as an administrative receptionist. It never provides medical diagnoses. When an inquiry requires clinical judgment, Docly immediately flags the chat for human staff handoff and notifies your front desk.

Request Access Today

Transform Your Clinic’s Patient Booking Today

Join forward-thinking healthcare practices that capture more patients, eliminate no-shows, and deliver a 5-star digital booking experience.

Docly — Autonomous 24/7 AI Healthcare Receptionist & Patient Booking SaaS